# Incident Management: PagerDuty vs Opsgenie vs VictorOps
Incident Management: PagerDuty vs Opsgenie vs VictorOps
On-call orchestration tools that reduce MTTR with routing, runbooks, and clear comms.
Quick Picks
- PagerDuty: Best ecosystem and automation
- Opsgenie: Best for Atlassian-centric teams
- VictorOps (Splunk On-Call): Best budget-friendly on-call basics
Pricing Snapshot
| Tool | Entry | Mid | Notes |
|---|---|---|---|
| PagerDuty | $21-$59/user/mo | Robust routing and event orchestration | |
| Opsgenie | $9-$29/user/mo | Good Atlassian integrations and runbooks | |
| VictorOps | $10-$25/user/mo | Solid core on-call with chat integrations |
What to Look For
- Routing, escalation chains, and schedules
- Noise reduction and deduplication
- Runbooks, postmortems, and status pages
- Slack/Teams, Jira, and monitoring integrations
Tool Notes
PagerDuty
- Mature routing with event intelligence
- Automation rules and status page hooks
- Pricier but deep ecosystem
Opsgenie
- Smooth Jira/Confluence integration
- Good runbooks and incident timelines
- Great mid-market pricing
VictorOps
- Straightforward on-call basics and chat alerts
- Lower cost for lean teams
- Fewer advanced automation features
Final Recommendation
Pick the option that matches your stack, team size, and compliance needs. Start with one tool, measure outcomes, and upgrade only when you hit the limits.
Try the leaders: PagerDuty | Opsgenie | VictorOps (Splunk On-Call)
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